At Laylo Mart, customer satisfaction is our priority. We make sure that every order is packed carefully before shipping.
Damaged or Broken Products
If your parcel arrives damaged, broken, or defective, please contact us within 24 hours of receiving your order.
To process your request, please provide:
- Order number
- Clear pictures/videos of the damaged product
- Packaging pictures (if required)
After verification, we will help you with a suitable solution, such as a replacement or refund (according to the situation).
Change of Mind
Returns are not accepted if the product is received in good condition and there is no quality issue.
Wrong Product Received
If you receive an incorrect item, please contact us immediately. We will review the issue and provide assistance.
Contact Us
For refund or return requests, contact us:
Email: LayloMart786@gmail.com
WhatsApp: +92 3218160328
Thank you for shopping with Laylo Mart.